Privacy Policy
Backyard Patio Covers & Awning
Last Updated: October 16, 2026
1. Who We Are
Backyard Patio Covers & Awning (“we,” “us,” or “our”) operates the website http://backyardpatiocoversandawning.com.
We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and how you can contact us about your information.
2. Information We Collect
We may collect personal information when you interact with our website or contact our business.
Information you voluntarily provide may include:
- Name
- Email address
- Telephone number
- Property or project location
- Type of patio cover or awning service requested
- Project details, questions, or additional information you submit
This information may be collected when you:
- Submit a contact or quote request form
- Request a free consultation
- Request a promotional offer or savings code
- Contact us by telephone or email
Please do not submit Social Security numbers, credit card information, banking details, or other sensitive financial information through our general website forms.
3. How We Use Your Information
We may use information collected through our website to:
- Respond to inquiries and service requests
- Provide information about patio covers, awnings, and related services
- Schedule consultations or discuss potential projects
- Prepare or follow up on estimates
- Respond to promotional-offer requests
- Communicate about services you have requested
- Maintain appropriate business records
- Operate, maintain, and secure our website
- Comply with applicable legal requirements
Submitting an inquiry or requesting a promotional code does not automatically enroll you in recurring marketing emails or text messages.
Any marketing communications requiring consent will be handled in accordance with applicable law.
4. Contact Forms and Email Communications
Our website uses WPForms to collect contact inquiries, consultation requests, and promotional-offer submissions.
Information submitted through these forms is transmitted through our website’s email notification system so that we can respond to your request.
We use Brevo as an email delivery service for website-generated notifications. Information included in these notifications may be processed by Brevo to facilitate email delivery.
Our current WPForms Lite configuration does not provide standard form-entry storage through the WordPress Entries dashboard. However, information may still be processed temporarily by website infrastructure and retained in email accounts, server records, or other systems used to manage inquiries.
We take reasonable steps to protect information transmitted through our website, but no method of electronic transmission or storage can be guaranteed completely secure.
5. Website Technology and Cookies
When you visit our website, certain technical information may be processed automatically, including:
- Internet Protocol (IP) address
- Browser and device information
- Pages requested
- Date and time of website requests
- Technical information necessary for website operation and security
Our hosting provider, WordPress software, and website plugins may use cookies or similar technologies to support website functionality, security, and performance.
Third-party features may also use cookies or process technical information according to their own privacy policies.
The specific cookies and tracking technologies active on the website may change as website features are updated.
6. Google Reviews and Third-Party Content
Our website displays customer reviews using a Google Reviews widget.
When this feature loads or is used, technical information may be transmitted to third-party services involved in displaying the reviews.
Google’s handling of information is governed by its own privacy practices.
Google Privacy Policy: https://policies.google.com/privacy
7. Financing Information and Third-Party Providers
Our website provides information about financing options that may be available through third-party financing providers.
If you follow a financing link or submit an application directly to a financing provider, that provider is responsible for explaining how it collects, uses, and protects the information you submit.
Backyard Patio Covers & Awning does not process financing applications through its general website contact forms.
Please review the financing provider’s privacy policy and terms before submitting financial or personal information.
8. How Information May Be Shared
We do not sell customer personal information or share it with third parties for their own marketing purposes.
We may share information with service providers that help operate our website, process inquiries, or deliver communications. We may also disclose information when required by law.
9. Information Retention
We retain customer inquiries and related business records as needed for legitimate business purposes and applicable legal obligations. We do not currently have a fixed retention or automatic deletion schedule.
10. Your Privacy Rights and Choices
You may contact us to ask questions about personal information you have provided or to request access, correction, or deletion, subject to applicable law and legitimate recordkeeping requirements.
Depending on your location and the laws applicable to our business, you may have additional privacy rights.
We will review privacy-related requests and respond as required by applicable law.
11. Information Security
We use website hosting, access controls, and other technical measures intended to support the security of our website and the information processed through it.
Although we take reasonable precautions, no website, electronic communication, or storage system is completely secure.
Please avoid sending sensitive personal or financial information through general website contact forms.
12. External Websites
Our website may contain links to independently operated websites, including financing providers, social media platforms, and other third-party services.
We are not responsible for the privacy practices, security, or content of those websites.
We encourage visitors to review the privacy policies of third-party websites before providing personal information.
13. Children’s Privacy
Our website is intended for individuals seeking residential or related patio-cover and awning services. It is not directed toward children under the age of 13.
We do not knowingly solicit personal information from children under 13 through our website.
If you believe a child has submitted personal information to us, please contact us so that we can review the request and take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business operations, service providers, or applicable legal requirements.
The updated policy will be posted on this page with a revised effective date.
15. Contact Us
If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact:
Backyard Patio Covers & Awning
Website: http://backyardpatiocoversandawning.com
Phone: (949) 506-0990
Email: info@backyardpcs.com